HOW DO I GET A REFUND FROM CHINA AIRLINES?

HOW DO I GET A REFUND FROM CHINA EASTERN AIRLINES?

You recently made plans with China Eastern Airlines. Still, you had to cancel your China Eastern Airlines tickets due to an emergency situation, and now you're looking for the airline's refund policy. No worries; the steps to making a refund request are given below.

ONLINE METHOD: REFUND REQUEST FORM

  • Go to the same website used to cancel your China Eastern Airline tickets.

  • Look for the Contact us option and click on it.

  • Give your flight details, your last name, and your reference number, and click next.

  • On the page, look for the refund form and make a click on it.

  • Fill out the form with the required information and add the reason for your cancellation on the given text boxes.

  • Lastly, submit the refund request form.

  • You will get notified about your refund process once your request is approved by the China Eastern Airline.

OFFLINE METHOD: CUSTOMER SERVICE

  • Browse the China Eastern Airline website.

  • Click on the contact us option and then look for the customer service number.

  • Dial the number and complete the IVR instructions.

    • Press 1: to make a reservation.

    • Press 2: to cancel the reservation.

    • Press 3: to get a refund.

    • Press 4: to make changes to your tickets.

    • Press 5: for more information.

    • Press 9: to connect with a representative.

  • You can press the number accordingly and follow the instructions given by the automated voice, or you can connect with the representative to know about the refund process.

CAN YOU GET A CHINA EASTERN AIRLINES REFUND?

Yes, you can receive a refund if you have to cancel your China Eastern Airlines flight tickets seven days prior to your flight departure and 24 hours after your booking. The refund also depends on the type of tickets you purchased. The refund is approved by the airlines. You will refund within 7 to 15 days to the initial payment mode.

CHINA EASTERN AIRLINES REFUND POLICY

  • If you cancel before 24 hours of your booking with China Eastern Airlines, you will get a full refund and no cancellation charges.

  • The 24 hours cancellation policy of China Eastern Airlines applies to both the non-refundable and refundable ticket holders.

  • If you cancel your tickets after 24 hours of your booking, you might have to pay additional charges to cancel your tickets.

  • You can also get a full refund if the flight gets canceled due to some issues. You can either cancel your flight and apply for a refund or reschedule your china easter flight.

WHAT IF I CANCEL MY CHINA EASTERN AIRLINES FLIGHT? CAN I GET A REFUND

Depending on the type and class of your tickets and the time of cancellation, a refund will be issued. Before canceling your China Eastern Airlines reservation, make sure to read the guidelines and rules of cancellation and refund policy.

Conclusion:

The above information is all about the refund policy and the process of China Eastern Airlines. If you have still unsure about specific points or instructions, browse the customer service number of China eastern airlines. You will be associated with a live representative, and they will make sure to answer all your queries.

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