How Do I Contact Aeroflot Customer Service
Aeroflot Airlines is the flag carrier and largest Russian airline. It is one of the oldest airlines in the world, with more than 100 years of experience. It was flying to over 145 destinations in 52 countries before the Russian invasion of Ukraine, and now, according to recent data, it is serving 45 destinations in 18 countries. Aeroflot Airlines has a unique bragging feature on its website, where the passengers can bargain the price of the flight ticket. If you are interested in knowing about the customer services at Aeroflot Airlines, then keep on reading the blog, and you will come across various contact methods and their respective detailed steps.
How Do I talk to a person at Aeroflot?
It is easy to communicate with the customer service agents via phone, where the passengers can get personalized assistance in person. Aeroflot understands that passengers might be required to speak to a person via phone. If you are planning to travel with Aeroflot and want to speak to a person, then make sure to follow the steps below:
- Dial +7(495) 223-5555 (US and Canada).
- Carefully listen and follow the IVR commands.
- Press the key to speak to an agent at Aeroflot.
- Then, wait according to the estimated hold time.
- Soon, an agent will get on the call.
- Speak to them about the query and resolve it.
What is the WhatsApp number of Aeroflot?
There is no doubt that people prefer to chat on WhatsApp, and it is loved worldwide. If you also want to contact Aeroflot Whatsapp number and chat with the customer service agents. Then, you must know that Aeroflot doesn’t provide WhatsApp services. People can get assistance via other social media platforms, which are equally effective. For that, open the website of Aeroflot and click on Contact under the Details tab. There, you will see “Aeroflot on social media.” Click on it, and the platforms where Aeroflot is available to be contacted will open. Choose a social media platform according to your preference and communicate with the agents.
How do I contact Aeroflot in the USA?
In order to contact Aeroflot in the USA, passengers can use the free “call from website” service or call at +7 (495)223-5555. Remember that there will be call charges according to the terms of the telecom operator. The customer service agents are available 24/7 to be contacted via a phone call. Still, there are chances that you might have to face hold time. If you want to avoid it, then call either in the early morning or late at night.
How do I contact Aeroflot Russia?
Travelers who wish to contact Aeroflot Russia can visit their website and use the self-help services. If they are unsatisfied with the solutions, they may call +7 (499) 270-34-70 (Moscow) or 8-800-444-5555 (toll-free within Russia). After that, follow these steps to locate more contact numbers on Aeroflot Airlines’ website:
- Head to the official website of Aeroflot.
- Click on information and select Contact.
- Then, click on Where to go.
- The contact page will open.
- Scroll down, and you will find all the contact numbers.
Is Aeroflot still flying to the USA?
No, Aeroflot is not providing any flight services to and from the United States. After the Russian invasion of Ukraine, The United States had banned Aeroflot. It was a member of SkyTeam, but they have also temporarily suspended the airline’s membership. Now, Aeroflot is only operating to around 45 destinations in 18 countries.
How do I email Aeroflot?
Aeroflot has various email addresses on its website, which can be used to contact the customer service team. Aeroflot advises its travelers to contact them by Email if they are not in need of immediate assistance or need to contact regarding group booking, refund, charter services, etc. Travelers must attach the relevant documents of proof if claiming a refund. Please remember that it might take a few days to get a response via Email as it is a slow process, and the agents respond only after cross-checking the information. Here is the list of Email addresses:
- Group transportation (for groups registered and paid for in Moscow) - firstname.lastname@example.org.
- Charter or block transportation - email@example.com.
- Corporate sales - firstname.lastname@example.org.
Travelers can also contact Aeroflot customer service officials via the Feedback forms. There are a range of feedback forms, which can be used to request a refund, complaint, suggestion, claim, feedback, etc. Travelers can also follow the social media pages and accounts of Aeroflot and get regular updates about their offers and services.