How do I contact Hainan Airlines? Talk to real person

How Do I Contact Hainan Airlines? Speak To Real Customer Service

Hainan Airlines has always maintained its brand name and goodwill due to flight availability, inflight experiences, and customer services. Apart from on-time, safe, and secure flights, dedicated customer support is another reason why any traveler prefers to travel via this airline. If any customer comes across any concern during or even after completing the trip, then he must not hesitate to get through Hainan Airlines customer service. All the information regarding contact 1 (888) 688-8813 mediums and other working hours are given below. 

The Procedure to call Hainan Airlines: 

The process to call Hainan is easy to follow, and travelers who wish to use this method are suggested to begin the process by dialing the phone number of the airlines according to their corresponding region:+86-898-66739801 They need to proceed ahead by selecting their preferred language and follow all the steps given by an automated voice. Finally, after sequentially obeying all the guided steps when the call is linked to a live Hainan representative, callers are supposed to mention the calling reason and wait in the phone line to get their trouble resolved. The representative will guide callers and make sure that the problems get eliminated from the roots. 

Does Hainan customer service operate 24/7?

Yes, customers have the facility to reach Hainan customer services at any time, irrespective of working hours. They must note that live assistance is not available 24/7, but they can still get through customer services either by connecting over social media or dropping an email.  

What are the working hours of Hainan Airlines customer services?

Customers can reach Hainan Airlines customer services during their operating time. They can contact Hainan from 8:30 a.m. to 12:15 a.m. and 13:45 p.m. to 18:00 p.m. After that, they can contact using other modes of communication. The best time to contact is suggested up to 9.30 am. During day time, the phone lines start getting busy. 

How to connect with Hainan Airlines using live chat?

Live chat is an important medium that can be used by customers who are looking for a way to get an immediate response. This medium requires a series of online instructions to be followed. 

Hainan Airlines booking information can also be received using this method. If any customer is unaware of the process, then he can use the points given below:

  • Visit the website of Hainan Airlines.

  • Turn to the Contact Us page.

  • Now, you are required to log into your account using your Hainan Airlines ID and password.

  • Once you are displayed with a live chat option, tap and continue.

  • As you find the chat box, you are required to write your problem or travel confusion.

  • Click on the send button.

  • Within a few seconds, you will obtain a response from the Hainan virtual representative. 

Is it possible to send an email to Hainan Airlines?

Yes, emails can be sent to Hainan Airlines. If any customer has any ticketing issue or wants to share travel concerns or feedback, then he can utilize this medium. He can frame a concise yet clear email and send it to Emails are also good alternatives to catch the attention of customer services quickly. 

Drop letters to Hainan Airlines: 

The conventional mode of communication is to drop letters to the customer services of Hainan Airlines. Whenever any customer encounters travel trouble, he is liable to drop a letter to the postal address. He must always attach copies of travel documents to verify concerns and provide booking information and drop it to:

Haikou City, Hainan Province, P.R. China


No.7 Guoxing Road                                 

Connect with Hainan Airlines on social media to share travel feedback:

Hainan also allows customers to connect over Facebook, Twitter, and instagram. Those customers who want to share past travel experiences and search “How do I contact Hainan Airlines?” can write their problem and post it on the mentioned platforms. They can even drop direct messages on the platforms mentioned above. To get an immediate response, customers must tag the account handler of Hainan on the platforms described above. 

Where does Hainan Airlines fly in the US?

Hainan Airlines flies to the following destinations in the US:

  • Boston

  • Chicago

  • Las vegas

  • Los Angeles

  • New York

  • Seattle

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